Last Updated: 9 August 2026
Thank you for shopping with Youth Face.
This Shipping & Delivery Policy explains how orders placed through youth-face.in are processed, shipped and delivered.
By placing an order on our website, you agree to the terms described below.
Youth Face currently ships products to serviceable locations within India.
Delivery availability may depend on the location entered during checkout and the serviceability of the courier partner.
A standard shipping charge of:
will be applicable to orders where shipping charges are not otherwise waived or discounted through an active Youth Face offer.
Any applicable shipping charge will be displayed during checkout before you complete your purchase.
From time to time, Youth Face may offer free shipping, discounted shipping or other delivery promotions. Such offers may be subject to specific terms and conditions.
After you place an order, we process it for dispatch.
Orders are generally processed within 1–3 business days, subject to product availability, order verification and other operational requirements.
Orders placed on weekends or public holidays may begin processing on the next business day.
During major sales, promotions, product launches or periods of unusually high order volume, processing may take longer.
After dispatch, delivery generally depends on the destination and courier service.
As a general estimate, orders may take approximately:
to reach the customer.
Delivery times are estimates and are not guaranteed. Remote locations, weather conditions, courier delays, public holidays and other unforeseen circumstances may affect delivery times.
Once your order has been dispatched, tracking information may be shared through the email address, phone number or other contact details provided during checkout.
You can use the tracking information provided to check the status of your shipment through the relevant courier service.
If tracking information has not been received within a reasonable period after dispatch, please contact us at:
Please include your order number when contacting us.
Customers are responsible for providing an accurate and complete delivery address when placing an order.
Please carefully check:
Youth Face cannot be responsible for delivery delays or failed deliveries caused by incorrect, incomplete or outdated information provided by the customer.
The courier partner may make one or more delivery attempts depending on its delivery procedures.
A delivery may fail because of:
If an order is returned to us because of an incorrect address, repeated failed delivery attempts or customer refusal, additional shipping charges may apply if the order needs to be shipped again.
While we make reasonable efforts to dispatch and deliver orders within the estimated timeframe, delivery delays can sometimes occur.
Possible reasons include:
If your order has exceeded the estimated delivery period, please contact our customer support team.
If your package appears damaged at the time of delivery, please inspect the package and product as soon as possible.
If the product is damaged or appears to have been affected during transit, contact us at:
Please provide:
This information may be required to investigate the matter with the courier or determine the appropriate resolution.
If you receive a product that is different from what you ordered, or if an item appears to be missing from your order, please contact us as soon as possible.
Email:
Please include your order number and photographs of the products and packaging received.
We will review the issue and assist you according to our applicable policies.
Depending on product availability, warehouse processing and logistics, products from the same order may occasionally be shipped separately.
If your order is dispatched in multiple shipments, tracking information may be provided separately where available.
The delivery timelines shown on the website or provided after purchase are estimated timelines.
They should not be considered guaranteed delivery dates.
Youth Face is not responsible for delays caused by circumstances outside our reasonable control, including courier disruptions, severe weather, transportation problems, public holidays or other unforeseen events.
If you need to change your shipping address after placing an order, contact us as soon as possible at:
We will try to accommodate address changes before the order is dispatched.
Once an order has been dispatched, changing the delivery address may not be possible and may depend on the courier’s procedures.
If you wish to cancel an order, please contact us as soon as possible.
Once an order has been processed or dispatched, cancellation may no longer be possible.
Any refund or cancellation will be handled according to our applicable Return & Refund Policy and the status of the order.
At present, Youth Face provides shipping within India.
International shipping is not currently available unless specifically stated on the website.
Youth Face may occasionally provide promotional shipping offers, including:
The terms of any promotional shipping offer will be displayed with the relevant promotion.
Unless otherwise stated, the standard shipping charge is ₹99 per order.
If you have any questions about shipping or delivery, please contact our customer support team.
Email: care@youth-face.in
Location: Bangalore, Karnataka, India
For faster assistance, please include your order number in your email.
Youth Face may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping arrangements, courier services, business practices or applicable requirements.
Any changes will be published on this page with an updated Last Updated date.
Shipping within India: Yes
Standard shipping charge: ₹99 per order
Estimated processing: 1–3 business days
Estimated delivery after dispatch: 3–7 business days
Tracking: Provided after dispatch where available
Customer support: care@youth-face.in
Delivery timelines are estimates and may vary depending on location and courier conditions.