Terms & Conditions
Last Updated: 9 August 2026
Welcome to Youth Face. These Terms & Conditions govern your use of the youth-face.in website and your purchase of Youth Face products.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Youth Face
Youth Face is an Indian skincare brand offering skincare and personal-care products through its online store.
In these Terms & Conditions, “Youth Face”, “we”, “our”, and “us” refer to the business operating this website, while “you” and “your” refer to the website visitor or customer.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, modify or distribute website content without permission.
- Use automated systems to access or collect website content in a way that could harm or disrupt the website.
- Submit false, misleading or fraudulent information.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications and other information displayed on the website are accurate and up to date.
However:
- Product colours may appear slightly different depending on your device or screen.
- Packaging and product appearance may change from time to time.
- Product information may be updated without prior notice.
- Availability may change at any time.
Always read the product packaging and instructions before using a product.
4. Skincare Information
Information provided on the Youth Face website, including product descriptions, ingredient information, skincare tips, FAQs and blog content, is provided for general informational purposes.
Our content is not intended to diagnose, treat, cure or prevent any disease or medical condition.
Individual skin types and responses to skincare products can vary.
Before using a new product, review the ingredients and directions for use. If you have known allergies, sensitive skin, an existing skin condition, or concerns about using a particular ingredient, consider consulting an appropriately qualified healthcare professional.
Discontinue use and seek appropriate medical advice if you experience a serious or persistent adverse reaction.
5. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Discontinue products.
- Change product formulations or packaging where applicable.
- Correct errors in product availability or descriptions.
- Refuse or cancel an order where necessary.
If an ordered product becomes unavailable after an order has been placed, we will contact you regarding the available options.
6. Prices
Product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to display accurate pricing information. However, if a pricing or listing error occurs, we reserve the right to correct the error.
If an order has been placed at an incorrect price due to an obvious technical or administrative error, we may contact you before processing the order and provide the available options.
Any applicable taxes, shipping charges or other charges will be displayed during the purchasing process where applicable.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS or another available communication method.
An order confirmation does not necessarily guarantee that the order will be fulfilled if:
- A product is unavailable.
- There is an obvious pricing or product information error.
- Payment cannot be verified.
- Delivery information is incomplete or incorrect.
- We reasonably suspect fraudulent or unauthorized activity.
- The order otherwise violates these Terms & Conditions.
If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method, subject to applicable policies.
8. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This may include:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information
- Other information required to process your order
You are responsible for ensuring that the delivery information provided is correct.
Youth Face cannot be responsible for delivery problems resulting from incorrect, incomplete or outdated information supplied by the customer.
9. Payments
Payments may be processed through third-party payment providers made available through our website.
By completing a transaction, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.
Third-party payment providers may have their own terms and privacy policies, which apply to their services.
10. Shipping & Delivery
Orders are shipped to locations supported by our delivery partners and website.
Estimated delivery times may vary depending on:
- Delivery location
- Courier availability
- Order processing
- Public holidays
- Weather or other unforeseen circumstances
- Other logistical factors
Any estimated delivery date or timeframe is an estimate and is not necessarily a guaranteed delivery date.
For more information, please refer to our Shipping Policy.
11. Returns, Refunds & Replacements
Returns, refunds and replacements are subject to our Return & Refund Policy.
Eligibility may depend on factors including:
- Product condition
- Whether the product has been opened or used
- The reason for the return
- Time elapsed since delivery
- Applicable product-specific conditions
Customers should review the Return & Refund Policy before placing an order.
12. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, contact our customer support team as soon as reasonably possible.
Please provide:
- Order number
- Description of the issue
- Photographs of the product
- Photographs of the packaging where relevant
- Any other information reasonably required to investigate the issue
We will review the matter and provide appropriate assistance in accordance with our applicable policies.
13. Promotions and Offers
From time to time, Youth Face may offer discounts, promotional codes, special offers or other promotional campaigns.
Promotions may be subject to additional conditions, including:
- Validity period
- Minimum purchase requirements
- Product exclusions
- Quantity limitations
- One-time-use restrictions
- Other conditions specified with the promotion
Promotional offers cannot necessarily be combined unless explicitly stated.
We reserve the right to modify or discontinue a promotion where permitted by applicable law.
14. Intellectual Property
All content available on the Youth Face website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Images
- Videos
- Text
- Product descriptions
- Website design
- Layouts
- Icons
- Illustrations
- Original written content
is owned by or licensed to Youth Face or its respective rights holders and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, publish, distribute, sell or commercially exploit our content without prior written permission.
15. User Reviews and Submissions
If you submit reviews, comments, photographs, testimonials or other content to Youth Face, you confirm that:
- The content is accurate to the best of your knowledge.
- You have the necessary rights to submit the content.
- The content does not violate the rights of another person.
- The content does not contain unlawful, threatening, defamatory or abusive material.
By submitting content, you grant Youth Face permission to use, reproduce, display or publish that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates our policies or applicable law.
16. Third-Party Links and Services
Our website may contain links to third-party websites, services or platforms.
These third-party websites operate independently and may have their own terms and privacy policies.
Youth Face is not responsible for the content, availability, security or practices of third-party websites.
17. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption.
- Free from technical errors.
- Free from viruses or other harmful components.
- Compatible with every device or browser.
We may temporarily suspend or modify parts of the website for maintenance, updates, security or other operational reasons.
18. Limitation of Liability
To the extent permitted by applicable law, Youth Face shall not be responsible for losses arising from:
- Temporary website interruptions.
- Delays caused by third-party logistics providers.
- Incorrect information supplied by customers.
- Events outside our reasonable control.
- Unauthorized access caused by circumstances beyond our reasonable control.
- Individual reactions to skincare products where the product was used contrary to its directions or applicable warnings.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
19. Events Beyond Our Control
We will not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control.
These may include:
- Natural disasters
- Severe weather
- Government actions
- Transport disruptions
- Internet or technology failures
- Strikes or labour disruptions
- Public health emergencies
- War or civil disturbances
- Other unforeseen circumstances
We will make reasonable efforts to minimize the impact of such events where possible.
20. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
Please review our Privacy Policy for more information.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after changes are published indicates your acceptance of the updated Terms & Conditions, subject to applicable law.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the website, products or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
23. Contact Us
If you have questions about these Terms & Conditions, our products, orders or website, please contact us.
Youth Face
Email: care@youth-face.in
Location: Bangalore, Karnataka, India
24. Acceptance of These Terms
By accessing, browsing or purchasing from the Youth Face website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these terms, please discontinue use of the website.
Thank you for choosing Youth Face.